Wednesday, May 19, 2010

8:00am - 11:30am

Registration

Before the rush begins, be sure to stop by and pick up your badge and your complete listing of all activities, the Conference Program.

10:00am - 12:00pm

CFESA Board of Directors Meeting

All CFESA Members are invited to attend the Board of Directors meeting to find out what’s being planned for the future.

12:00pm - 1:00pm

Lunch On Your Own

1:00pm - 3:00pm

Committee Meetings

Here’s your chance to help shape CFESA to suit your company’s needs. Select a committee, roll up your sleeves and get ready to reap the benefits. View Committee Agendas. CFESA committees include:

• Business Tech
• Education/ Training
• Marketing
• Membership Service

3:30pm - 4:30pm

Optional Workshop - Tradeshow 101 - The ABC's of Exhibiting & Getting Out There

By: George Castaneda of Skyline Exhibits and Dan Farmer of Commercial Parts & Service, Columbus OH
This optional workshop will touch on the preparation, execution and follow-up required to exhibit and leave a lasting impression. Don’t sit on the sidelines; come learn how to get out there and bring those customers in!

6:30pm - 7:00pm

First Timers Reception

Calling all first timers! Stop by this special reception, held in your honor, to meet association leaders and get first dibs on the best hors d’oeuvres! (By Invitation Only)

7:00pm - 10:00pm

Opening Dinner & Registration

Mix business (registration) with pleasure (dinner) during this casual networking event. Take this opportunity to catch up with your peers and enjoy a fine meal.

Thursday, May 20, 2010

8:00am - 9:00am

Breakfast

You can’t learn on an empty stomach! Start the day right by enjoying breakfast – and conversation – with other conference attendees.

9:05am - 10:45am

Membership Meeting

All attendees are invited to join CFESA’s Membership Meeting to hear the latest committee updates, vote for new Board members & directors and learn what programs and services are on the horizon.

10:45am - 11:00am

Break

11:00am - 12:30pm

"Selling has Nothing to do with Selling"

By: Rick Farrell of Tangent Knowledge Systems, Chicago, IL
Rick will teach you a selling methodology that will maximize your leverage and gain control in the sales position. He will also teach you why the best presentation is no presentation at all.

12:30pm - 1:30pm

Lunch & Past Presidents Appreciation

1:35pm - 2:35pm

Allied Association Presidents "Industry Insights"

We all have an idea of how the equipment service segment of the industry is surviving in these tough economic times. Hear how the other segments of the industry are surviving and what they are doing and how they are affected.

• CFESA - John Swanson
• FEDA - Brad Pierce
• MAFSI - Michael Posternak
• NAFEM - Paul Angrick

2:35pm - 2:45pm

Break

2:45pm - 4:00pm

"Facilities Management 101"

Trying to figure out what the third party administrators provide that you don’t? This session will give you a first-hand look at how they function and what appeal they have to the end user customers.

• Corrigo - Rick Michaux of Wilsonville, OR
• Darden - Shannon Rogner of Orlando, FL
• FM Facility Maintenance - Suellen Aldina of Hartford, CT
• Facility Source - JR Eisnnicher of Columbus, OH
• Pot Belly Sandwiches - Chris George of Dallas, TX

Friday, May 21, 2010

8:00am - 9:30am

Breakfast

You can’t learn on an empty stomach! Start the day right by enjoying breakfast – and conversation – with other conference attendees.

9:35am - 12:00pm

Rotating Round Tables

How to Work With & Strengthen Your Relationship with Your Local Reps

• Sharon Barasch - Service Solutions Group of Cincinnati, OH
• Jim Zink - Zink Marketing, Columbus OH

How Will the New Health Care Plan Affect Your Business

• Robert F Graboyes, MSHA, PHD - National Federation of Independent Business of Washington, DC

How to Develop & Manage Service Branches

• Bruce Hodge - General Parts of Waukesha, WI

12:00pm - 1:00pm

Lunch

1:00pm - 4:00pm

Manufacturers Outlook

Listen as representatives provide an insight on their corporate philosophy along with short and long-term corporate strategies.

• Ali Group - Robert Nerbonne
• Electrolux - Mark Whalen
• Manitowoc - Larry Bryce
• Middleby - Paul Angrick

4:00pm - 5:00pm

Presidents Reception

Join your fellow members for a quick departing cocktail.