Buffalo's Expert Service Online Request Service Form

The Commercial Food Equipment Service Association (CFESA) raises the bar for service standards. CFESA service company members provide you with quality service from CFESA Certified Technicians and by using OEM parts. This service is provided by Buffalo's Expert Service. In addition, please note the service company's business hours in order to determine response time.  The typical response time, via telephone after submission of this request form, is one (1) hour during normal business hours. Buffalo's Expert Service will follow up with you directly.

If you have questions regarding your online service request you may contact Buffalo's Expert Service directly at 716-893-6464.

Normal business hours: 7:30 a.m. - 5:00 p.m. EST, M-F

After Hours / 24 hour service: 800-338-5011 or 716-893-6464

Contact Info: Chuck Kotarski or Nick Batt

 

You must provide the following information:

(*Required Information)

* Contact (First and Last Name)

 

* Company

* Request placed by:  (First and Last Name)

* E-Mail

* Street Address

* City

* State

* Zip

* Phone Number

* Fax Number

Make a selection from the following:

Category of Equipment

 

* Type of Equipment

* Manufacturer

 

* Model Number

 

Serial No / Type

* If Gas, Propane or Natural

***Only applies to cooking equipment

* Electrical Voltage

Single or Three Phase

Installation Date

If Known

Describe Problem

What is the best time to contact you?

Additional comments:

For further information regarding this service request, please contact Buffalo's Expert Service at 716-893-6464. Thank you.

Please click submit only once.