Region 4 Meeting

Region 4 Includes: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee

Region Meeting:

There were 18 attendees at the Region 4 meeting, which was held on Saturday, October 25 in Atlanta, Georgia. Collections were a major topic of conversation. Most attendees agreed that the practice of obtaining a credit card, prior to performing service, was a must. Some attendees even obtain a credit card for a warranty call. This helps eliminate the servicer being responsible with the cost the manufacturer, rep, dealer and/or end user will not pay which is not covered under warranty. Some attendees offer a discount for cash or payment within 10 days. When discussing “choosing your best business partners,” all agreed that the relationship with a manufacturer was to be a “partnership” vs. a “dictatorship.” As in any relationship, if it’s not a partnership, it may need to be dissolved.

Shannon Sykes, Authorized Commercial Equipment Service and David Hahn, FESCO, agreed to serve as Region 4 co-leaders. The site for the next meeting had not been determined. Thanks to Joe Pierce, Pierce Parts and Service, for arranging and facilitating the meeting.

Date: Saturday, October 25, 2008

Location: Holiday Inn Select Atlanta Airport South
Airport Boulevard
College Park, GA 30337

Time: 9:00 AM – 3:00 PM