Management Training
Management personnel, within the CFESA service agency, are responsible
for “keeping operations moving.” That is, they are responsible for the
tracking and sales of manufacturer’s parts, as well as service
situations, which develop with the manufacturer’s equipment. The CFESA
Management Training Class is a three-day classroom course specifically
designed to assist managers in doing their jobs better.
Workshop Description
This unique three-day workshop is designed to
provide vital development for newer managers while filling in the gaps
and adding additional management and leadership learning for seasoned
managers.
Qualifications
Attendees should be in a management position in their companies, and
have the desire to improve their managerial skills.
Curriculum
-
Essentials of Sound Management
-
What
An Effective Product Support Function
Provides
-
Strategic and Tactical Planning
-
Staffing, Managing, Leading and Motivating a Dispersed Group
-
Optimizing The Quality
And Quantity Of Your
Technician’s Work
-
Customer Service and Customer Satisfaction
Instructor
Jack Huffman
Class Dates:
October 20-22,
2008 (Monday-Wednesday)
Class Times
8:00 a.m. – 5:00 p.m. each day
Registration
If you would like to register online, please click
here.
You can also download the registration form, fill it out and fax it to
336-346-4745.
Click here for form.
Register by the assigned
registration deadlines.
Once you have registered, you will receive a letter
of acceptance with an invoice for registration fees. Fees are
non-refundable. If you cannot make the class and have to
cancel
you will be automatically registered for the next training class. There
will be no refunds issued.
The Platinum
Hotel
211 E. Flamingo Road
Las Vegas, NV 89169
702-365-5000
www.theplatinumhotel.com
The course covers all materials and lunches.
Hotel Information:
You will be responsible for making your own hotel reservations for the
class.
Attendee Responsibilities:
Class Attendees will be responsible for their own hotel reservations
(www.theplatinumhotel.com) and their own transportation to and from class each
day.