2009 Fall Conference in Nashville Tennessee


Committee Agendas for Fall 2009 Conference


BUSINESS TECHNOLOGY COMMITTEE

Committee Mission Statement

“To establish CFESA as a driving force in bringing our members and other foodservice industry allied associations closer together in business transactions, through the study, implementation and use of the latest technologies available.”

Action Steps

Person(s) Accountable

Timeline

Continue to monitor PDA communications and mobile technology with equipment manufacturers

Committee

Ongoing

Develop & implment nationwide parts inventory database for members to post non-moving parts for sale to other members

W Stoutner, J Davis

October 2009

Develop an article on committee progress for On Target

W Stoutner

Yearly

Monitor GPS solutions for vehicle tracking and dispatch

Committee

Ongoing

 
EDUCATION TRAINING COMMITTEE

Committee Mission Statement

"To promote and provide education and training to CFESA service professionals, thereby improving and transforming Quality and Performance to meet the needs of the foodservice industry now and into the future."

Action Steps

Person(s) Accountable

Timeline

Construct an online parts training syllabus

Committee

October 2009

Use the certification tests as a guide to develop study materials

Gas: P Toukatly, J Lochniver, R Gray
Electric: M Reed, J Schwindt, C Norwood
Steam: F Gorman, G Pettit
Refrigeration: S Hester, J Orr

Ongoing

Continuously provide additional questions for online testing program

Committee

Ongoing

Construct a "how to" method on reading manufacturer's serial ID numbers

Committee

October 2009

* Note: CFESA Members of CFESA/ NAFEM Liaison Committee wil bring this subject to the joint committee in October 2009

Update Steam Certification test

Committee

Update October 2009

Revisit "Travelling Trainer" proposal and evaluate for feasibility

Board, Committee

Sent to board May 2009

Advertise customer service training available on Everpure website

Committee

Ongoing

Advertise customer service training video "Trouble Is Your Business"

Committee

Ongoing

Advertise Installation program via On Target and eNewsletter

Committee

Ongoing

Add beverage training to refrigeration training

S Hester, J Orr

Update October 2009

Develop an article on committee's progress for On Target

H Price

Yearly

 
MARKETING COMMITTEE

Committee Mission Statement

"To promote the image of CFESA and its membership to the foodservice industry."

Action Steps

Person(s) Accountable

Timeline

Continue to advertise & promote DVD "FoodService Careers"

A Sidders, Committee

Ongoing

Create a script for membership's use to promote DVD through local high schools and free local cable ads, etc.

A Sidders

Ongoing

Create a standing "Committee" section in On Target; put in committee Co-Chair info, "Most Valuable Committee Player" award to recognize & encourage participation

A Sidders

Began in May/ June OT

Contact manufacturers for updated warranty administration database information

A Sidders

1st time - April 2009

Update website pages for easier navigation

A Sidders

Ongoing

Committee bring good looking websites to meeting in Nashville

Committee

October 2009

Solicit stories on tools used by members for greater awareness of benefits

A Sidders

Ongoing

Reinstate monthly eNewsletter

A Sidders

DONE

Create a script for board members' use in promoting OEM Parts Catalog & assign phone calls to committee members

A Sidders, D Farmer

DONE

Develop a marketing plan for the OEM Parts Catalog

D Farmer, M LeBerte

June 2009

Develop an article on Committee's progress for On Target

A Sidders

Ongoing

 
MEMBERSHIP SERVICES COMMITTEE

Committee Mission Statement

""To identify the needs of the membership, and develop services or programs that add value to CFESA membership, by providing tools to help each individual company continue to maintain, as well as grow their businesses, amid change in the industry"."

Action Steps

Person(s) Accountable

Timeline

Develop an article for OT - subject: OEM Parts Catalog

M LeBerte

DONE

Continue development/ marketing of OEM Parts Catalog- Phase I- print hardbound copy. Phase II- Offer a digital version to customize

Committee

Ongoing

Construct a list of fast-moving parts needed for first call fix and featur on website for members' use. (Bruce Hodge & Jean Choquette will be contacted for assistance) Committee members will first concentrate on selected market models

J Choquette

October 2009

© 2009 Commercial Food Equipment Service Association ۰ 2216 West Meadowview Road, Ste 100 ۰ Greensboro, NC 27407 ۰ Ph: 336.346.4700 ۰ Fax: 336.346.4745