| BUSINESS TECHNOLOGY COMMITTEE |
Committee Mission Statement
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“To establish CFESA as a driving force in bringing our members and other foodservice industry allied
associations closer together in business transactions, through the study, implementation and use of the latest technologies available.”
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Action Steps |
Person(s) Accountable |
Timeline |
Continue to monitor PDA communications and mobile technology with equipment manufacturers |
Committee |
Ongoing |
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Develop & implment nationwide parts inventory database for members to post non-moving parts for sale to other members |
W Stoutner, J Davis |
October 2009 |
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Develop an article on committee progress for On Target |
W Stoutner |
Yearly |
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Monitor GPS solutions for vehicle tracking and dispatch |
Committee |
Ongoing |
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| EDUCATION TRAINING COMMITTEE |
Committee Mission Statement |
"To promote and provide education and training to CFESA service professionals, thereby improving and transforming
Quality and Performance to meet the needs of the foodservice industry now and into the future." |
Action Steps |
Person(s) Accountable |
Timeline |
Construct an online parts training syllabus |
Committee |
October 2009 |
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Use the certification tests as a guide to develop study materials |
Gas: P Toukatly, J Lochniver, R Gray
Electric: M Reed, J Schwindt, C Norwood
Steam: F Gorman, G Pettit
Refrigeration: S Hester, J Orr |
Ongoing |
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Continuously provide additional questions for online testing program |
Committee |
Ongoing |
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Construct a "how to" method on reading manufacturer's serial ID numbers |
Committee |
October 2009 |
* Note: CFESA Members of CFESA/ NAFEM Liaison Committee wil bring this subject to the joint committee in October 2009
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Update Steam Certification test |
Committee |
Update October 2009 |
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Revisit "Travelling Trainer" proposal and evaluate for feasibility |
Board, Committee |
Sent to board May 2009 |
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Advertise customer service training available on Everpure website |
Committee |
Ongoing |
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Advertise customer service training video "Trouble Is Your Business" |
Committee |
Ongoing |
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Advertise Installation program via On Target and eNewsletter |
Committee |
Ongoing |
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Add beverage training to refrigeration training |
S Hester, J Orr |
Update October 2009 |
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Develop an article on committee's progress for On Target |
H Price |
Yearly |
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| MARKETING COMMITTEE |
Committee Mission Statement |
"To promote the image of CFESA and its membership to the foodservice industry." |
Action Steps |
Person(s) Accountable |
Timeline |
Continue to advertise & promote DVD "FoodService Careers" |
A Sidders, Committee |
Ongoing |
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Create a script for membership's use to promote DVD through local high schools and free local cable ads, etc. |
A Sidders |
Ongoing |
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Create a standing "Committee" section in On Target; put in committee Co-Chair info, "Most Valuable Committee
Player" award to recognize & encourage participation |
A Sidders |
Began in May/ June OT |
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Contact manufacturers for updated warranty administration database information |
A Sidders |
1st time - April 2009 |
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Update website pages for easier navigation |
A Sidders |
Ongoing |
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Committee bring good looking websites to meeting in Nashville |
Committee |
October 2009 |
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Solicit stories on tools used by members for greater awareness of benefits |
A Sidders |
Ongoing |
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Reinstate monthly eNewsletter |
A Sidders |
DONE |
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Create a script for board members' use in promoting OEM Parts Catalog & assign phone calls to committee members |
A Sidders, D Farmer |
DONE |
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Develop a marketing plan for the OEM Parts Catalog |
D Farmer, M LeBerte |
June 2009 |
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Develop an article on Committee's progress for On Target |
A Sidders |
Ongoing |
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| MEMBERSHIP SERVICES COMMITTEE |
Committee Mission Statement |
""To identify the needs of the membership, and develop services or programs that add value to CFESA membership,
by providing tools to help each individual company continue to maintain, as well as grow their businesses, amid change in the
industry"." |
Action Steps |
Person(s) Accountable |
Timeline |
Develop an article for OT - subject: OEM Parts Catalog |
M LeBerte |
DONE |
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Continue development/ marketing of OEM Parts Catalog- Phase I- print hardbound copy. Phase II- Offer a digital version to
customize |
Committee |
Ongoing |
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Construct a list of fast-moving parts needed for first call fix and featur on website for members' use. (Bruce Hodge & Jean
Choquette will be contacted for assistance) Committee members will first concentrate on selected market models |
J Choquette |
October 2009 |
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