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Commercial Food Equipment Service Association
2216 West Meadowview Road, Suite 100 ۰ Greensboro, NC 27407
Ph: 336.346.4700 ۰ Fax: 336.346.4745
CFESA Member Benefits
TRAINING
One main reason for our existence is to promote the highest standards of professional service in order to improve our members’ businesses. Continuous education and training are top priorities in the foodservice industry. To help meet these needs, CFESA has developed two extensive training programs for foodservice equipment technicians.
Our technician training and testing programs cover gas, electric, steam and ware-washing commercial food equipment. All CFESA technician training programs include classroom and hands-on education, and testing on the ability to identify, troubleshoot and repair problems on many types of equipment. Because manufacturer’s provide the latest equipment for our use in training sessions the students are assured they are being taught current and relevant information.
Our Service Manager Training class is a three day course specifically designed to assist service managers in doing their jobs better, from planning to completion. This course is open to any manager in the foodservice industry because it focuses on customer service and the problem solving aspects that are a part of every manager position, whether it be in a service company, manufacturer or otherwise. The fee for the class is $550.00 for members and $1100.00 for non-members.
Customer Service Training Videos
Working with the National Association of Food Equipment Manufacturers, we have developed a series of training videos. These videos demonstrate the importance of and proper methods of good customer service, and are available through our headquarters.
TECH * TRAIN SERVICES CORPORATION - You may order Tech Train Manuals directly from the publisher.
CONFERENCES AND MEETINGS
Our Spring and Fall Conferences are packed with speakers, workshops, seminars and meetings that will help you run your business, from your front office to your techs in the field. Topics range from employee motivation and retention to updates on breaking technologies, and from Board and Committee meetings to profit planning surveys.
CFESA is made up of six regions, each of which holds a meeting at least once per year. This gives companies the opportunity to talk about issues specific to their region and minimizes travel expenses.
CFESA members reap the benefits of committee work.
The Business Technology Committee is constantly working to forecast the changes in technology to keep our members informed.
The Education/Training and Membership Services Committees evaluate current programs and initiate new ones.
The Marketing Committee continues to provide the association members with tools and opportunities to market their companies via CFESA.
The Membership Services Committee provides ongoing benefits for CFESA members to take advantage of.
CFESA CERTIFICATION
The Commercial Food Equipment Service Association is committed to making sure your repair needs are met professionally and efficiently. To support quality service, CFESA has a program in which technicians are tested and certified only upon successful completion of an exam. After passing rigorous exams, our technicians are awarded seals of excellence in electricity, gas, steam or refrigeration and given certificates noting their CFESA Certified Technician status in that area. Once a technician passes three out of four tests, they are awarded a Master Technician Certification.
The CFESA company certification program is designed to acknowledge those service companies in the industry who have focused their businesses on the areas of finance, training, company professionalism, industry relations and participation in CFESA. The program is designed to recognize service companies regardless of size as the requirements can be met by small companies as well as large. The fee for processing the certification document is $150.00.
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To download a copy of CFESA Company Certification Requirements Click Here. (pdf document)
MARKETING AND EXPOSURE
- The CFESA Annual Membership Directory offers a wonderful opportunity for advertising. The directory is distributed each year to all CFESA members, manufacturers, and end-users of the foodservice industry. The directory is also distributed at various industry trade shows each year. You may download the advertising agreement here.Advertising Opportunities
Membership Directory
On Target Magazine -
Website -
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Company Listing in our Annual Membership Directory
Our annual Membership Directory and Resource Manual is distributed to equipment manufacturers, dealers, reps and end-users. It lists all of our members including branch locations, number of CFESA Certified Technicians and what types of equipment they service. Our association’s core values are also clearly spelled out for all to see with our mission and vision statements in the directory.
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On Target Subscription
This is the official newsletter of the Commercial Food Equipment Service Association. It is delivered to your company bimonthly, and contains updates on association activities and the industry at large.
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Web Site Access and Listing
CFESA.com is continually evolving to meet the needs of our members. It lists vital information about member service companies, links to their web sites and encourages end-users to find a CFESA Member service company in their area. Conference and training class registrations can be done online, and we offer online ordering of forms and study guides. Our password protected section allows members access to forums for finding or selling obsolete and hard to find parts, and resources for managing their businesses, as well as other benefits.
SPECIAL PRICING
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Kemba Credit Union
CFESA is a member of KEMBA Credit Union. All employees of CFESA member companies are eligible for credit union membership at Kemba.
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Legal Service Program
A Group Legal Services Program To Provide you with knowledgeable counsel and representation with competitive charges from the law firm that knows and understands what our business is all about! For more information visit their website.
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Member Pricing
As a CFESA member you are entitled to discounts on our industry standard warranty reporting form, part return tags and gas, electric, and steam study materials. And while we promote our training classes and conferences to the entire foodservice industry, our members get a significant discount on registration fees.
© 2008 Commercial Food Equipment Service Association ۰ 2216 West Meadowview Road, STE 100 ۰ Greensboro, NC 27407
Ph: 336.346.4700 ۰ Fax: 336.346.4745